Lead Intake Workflow Automation
From scattered enquiries to one clear intake process.
Up to 50%less adminNo moreconstant checking
Read the lead intake case studyCase Studies & Builds
Real workflow examples and practical AI builds.
Start with the business workflow, then look at tools. The AI tools and experiments sit below as supporting examples of how I build.
Client Workflow Outcomes
Practical process improvement before extra tools.
Real examples of simplifying workflows, reducing admin, and using automation only where it makes the process clearer.
Incident Reporting Workflow Optimisation
A 14-step reporting workflow reduced to 4 clearer steps.
14 to 4steps reducedUp to 71%less reporting/admin time
Read the incident reporting case studyComing soon
Digital and Process Improvement Project
A longer-term project focused on improving digital systems, workflows and practical delivery.
AI Tools, Builds & Experiments
Experimental builds and practical AI tools.
These builds explore how AI can support content, research, workflow and decision support tasks. They support the work above, but they are not the starting point for every client workflow.
FAQ Engine: smart FAQs your customers actually use
A repeatable FAQ framework that keeps customer answers consistent across support, search, and AI surfaces.
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Custom GPT Builds – Marketing, Onboarding & Operations
Pair human teams with custom GPTs that stay on brand, follow SOPs, and route edge cases for approval.
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Social Spinner Agent – 1 article in, a week of posts out
Feed the agent a post and receive LinkedIn, X, Facebook and Instagram variants with captions, hooks and CTAs.
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